Privacy Policy

SPEK KITA

Last Updated: 26 May 2026

Welcome to SPEK KITA. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, website, or communicate with us through social media and messaging platforms.

1. Information We Collect

We may collect the following information from customers:

• Full name
• Phone number
• Email address
• Shipping or billing address
• Prescription details (if applicable)
• Payment information
• Purchase history
• Communication records through WhatsApp, Facebook, Instagram, TikTok, Threads, or other platforms

2. How We Use Your Information

Your information may be used for:

• Processing orders and payments
• Preparing prescription glasses
• Customer support and warranty services
• Delivery arrangements
• Promotional campaigns and marketing updates
• Improving our products and services
• Compliance with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may only be shared with:

• Delivery partners
• Payment providers
• Optical lens suppliers (when necessary)
• Government authorities if required by law

4. Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

5. Marketing Communication

By providing your contact details, you agree that SPEK KITA may contact you regarding promotions, new arrivals, or updates. You may request to stop receiving promotional messages at any time.

6. Cookies & Website Usage

If our website uses cookies, they may be used to improve browsing experience, analytics, and advertising performance.

7. Customer Rights

Customers may request:

• Access to their personal data
• Correction of inaccurate information
• Deletion of personal data (subject to legal requirements)

8. Contact Information

For any privacy-related inquiries, please contact:

SPEK KITA
Phone / WhatsApp: 011-1606 8123
Email: wawasanoptik.kuantan@gmail.com

Address:
B20 Ground Floor, Lorong Pandan Damai 3,
Perumahan Pandan Damai,
25150 Kuantan, Pahang, Malaysia